FAQ

What is Junaio?
Junaio is a mobile Augmented Reality platform that allows you to unlock digital information from places, products and sights around you. Using Augmented Reality technology, Junaio visualizes information in a completely new way. Junaio is powered by Metaio, a pioneer and leader in Augmented Reality technology.

What information is provided in Junaio?
In Junaio you can find information about all kind of real world objects. Whether the content be a store, museum, an event, a product, magazine or advertisement, you can interact with. Pretty much everything you can point your device’s camera at.

Can I publish my channel in Junaio? 
Yes, channel publishing on Junaio will be possible until June 30th, 2015.

How do I access documentation for Junaio? 
For product documentation please refer to the Metaio Developer Portal: http://dev.metaio.com/.  Developer portal will continue until December 15th, 2015. 

Is there a time-limitation until when my channel will stay public? 
All existing channels will stay public/available until December 15th, 2015

Until when will the Junaio app be available? 
The Junaio app will be available in the Apple AppStore and Google Play until December 15th, 2015.

What is the support resource for Junaio developers? 
The Helpdesk – Metaio/Junaio Developer Community - remains available for reference until December 15th, 2015.  If you have any technical questions, please email support(at)metaio.com. Email support will continue until June 30th, 2015. 

How do I access the info in Junaio?
Junaio is organized by channels. To find info and channels in Junaio you can either search by using the search bar or scan the object you want to know more about in scan view. 

What is Scan View?
Scan view allows you to instantly scan QR codes, printed materials or objects to open related channels. Junaio can only recognize objects, products and images which have been added to the Junaio database by Junaio content providers.

What is Live View?
Live view is the heart of Junaio. After opening a Junaio channel, the content will be displayed in Live View. The info is either visualized as a digital POI giving you additional information about a specific location, such as directions, name, opening hours, and links, or, as a 3D model on top of a real magazine cover. All digital information is integrated right in your device’s camera view.

Where is the Junaio content coming from? What is a Content provider?
Like in a standard web browser (Firefox, Safari, etc.) all Junaio content is coming from external third parties and content providers. Junaio offers an interface (API) which allows everyone to create and submit his/her own channels and content. Although we monitor all channels before they go live in the Junaio app, ultimately the content provider is responsible for the quality and availability of his/her channel.